Durham Region’s Gas Fireplace Installers & Repair Experts

“The FirePlace Plus was my first choice to call when we needed to purchase a gas fireplace for our recreation room. Your business had a wide selection of Regency units in your showroom that were impressive. We decided on a unit that met our budget and spacial needs. The staff were friendly and knowledgeable. My wife and I are completely satisfied with the unit and the installers were excellent. Thanks for the special attention you provided.”

ShafikOshawa

“We shopped around for a new gas fireplace for over three months. The big box stores did not provide the experience we were looking for. When we found your store, you had the trained staff that answered all our questions. The quality of all your units and pricing was superior to anything we had seen. We bought our unit on the spot, and it was one of the best decisions we made to update our home.”

AnneWhitby

“I just wanted to give a shout out to you and your staff for the professional way you handled my recent complaint. We decided to renovate our Great Room and purchased from your store a beautiful gas fireplace to compliment our wide screen TV. After a couple of days of usage, the heat and glow from the unit was not in my opinion giving us the same experience we had witnessed at your store. I spoke to the owner and he sent his best technician to resolve my problem within four hours. The unit was adjusted to my satisfaction and now my family spends quality time together watching our favourite television programs while enjoying the beauty of our new fireplace. Thanks”

RalphClarington

“When my gas fireplace would not start, I called the business that sold me the product. They told me that they are not equipped to conduct service calls. I checked the internet and your company profile appeared. I called your number, explained the problem, and disclosed that I purchased the unit elsewhere. Your staff responded by assuring me that they could take care of the problem and would send a representative to my home. Your installer arrived at a time agreed upon and was very professional. I can tell you by his work that he really knew what he was doing. He recommended a few replacement parts and after speaking to you, I was very happy with the quote. Thanks for helping us get our fireplace back working in record time.”

BernieOshawa